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Embracing Mobile-Enabled Portals for Agents, CSR's

By Juliette Fairley

New portal developed by Hanover Insurance Group provides sales agents and customer service representatives with constant connectivity to the enterprise.

Why Aren't People Buying Disability Insurance?

By Juliette Fairley

Most workers know little about group disability insurance, but when given information about income protection, the majority say they would opt for the coverage, according to a new study.

Study: Insurers Using Social Media, But Not Seeing Increased Sales

By Juliette Fairley

About 85 percent of asset management firms and insurers have seen increased brand awareness on social media platforms, but many have yet to monetize the medium, according to a new study.

Awards Aplenty at IIABA Conference

By Carrie Burns

The Independent Insurance Agents & Brokers of America presented a number of awards yesterday at the organization's annual conference, including the Woodworth Memorial Award.

Proposed Insurance Agent Bill Would Increase Competition

By Juliette Fairley

IIABA-backed bill aims to make it easier for agents to apply for licenses across state borders.

Travelers, Accident Fund Identify Top Agents and Agencies

By Juliette Fairley

Award qualifications based on written premiums, cumulative loss ratio and premium retention.

Priorities for P&C Insurers: Customers, Agents and Core Systems

By Juliette Fairley

North American P&C IT leaders say customer retention, promoting and building relationships with brokers and agents, and modern claims and policy management systems are extremely important to them, according to Gartner.

CNO's Bankers Life Fined for Unlicensed Brokers

By Ben Berkowitz

Company will pay out a total of $10.6 million to four states for unlicensed activities.

Survey: Advisors Pushing VAs

By Carrie Burns

More than half of all financial advisors increased their recommendations of variable annuities since the credit crisis.

Local Underwriters an Important Link in the Insurance Chain

By Juliette Fairley

Study finds that 98 percent of customer service representatives rated underwriter access as very important or important.

Survey: More Carriers Look to Purchase and Own MGA/PA Partners

By Juliette Fairley

The program administrators and managing general agents market is expected to grow in 2012, according to Guy Carpenter & Company survey of specialty program insurance providers.

Allstate Seeks Agency Owners in Texas

By Pat Speer

The target of growing dissatisfaction among some agents, property/casualty insurer sees development of its agency force as an ongoing imperative.

Brokers Back MLR Bill

By Bill Kenealy

IIABA backs legislation that would exclude agent compensation from medical loss ratio determination.

Insurance CIOs Vary in Value Proposition Views

By Pat Speer

What they need, how they get it and how they deliver varies widely, notes Novarica.

Gender Disconnect Prevents Sales Opps

By Pat Speer

To leverage the sizable small business market owned by women, the financial services industry needs to step up efforts to recruit, retain women advisors, notes new report.

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