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7 Tech Solution Providers, 6 Insurers Receive Awards

By Chris McMahon

Microsoft, Applied Systems and Prudential are just a few of the companies taking home a 2012 Vanguards in Insurance Practices award.

ACORD, XBRL Explore Interoperability

By Pat Speer

Collaboration will progress with a proof of concept describing areas where ACORD data standards may map to XBRL insurance solvency and other business information taxonomies.

CIOs Emphasize Communication, Enterprise Integration

By Justin Stephani

CIOs agree that mobile apps, social media, cloud computing and other new technologies can all help insurers, according to LOMA.

Where Big Data Shows Huge ROI

By Justin Kern

While maturity of big data implementations was key to returns, Nucleus Research's review of 58 case studies found an average ROI of 241 percent.

IT Security Spending Boom Continues

By Justin Stephani

Asia/Pacific region spearheads global market growth; Symantec retains its global industry lead.

Liberty Mutual Debuts Group Benefits Mobile App

By Juliette Fairley

Data is seamlessly integrated into Liberty Mutual Group Benefits’ tracking and reporting tools.

Health Plan Executives Shift Focus to Technology

By Pat Speer

Payer/provider interoperability, health insurance exchanges among top 10 issues on The Managed Care Executive Group’s radar for 2012.

CIOs Need New Manifesto

By Jim Ericson

To remain relevant in an era of flat budgets and growing business demands, Gartner Inc. VP and Research Fellow Ken McGee says a primary goal of IT shall be to create measurable and auditable financial benefits for the enterprise.

Customer Service Channels Shifting

By Juliette Fairley

Insurers are trending toward improving self-service, which could lead to more complex call center challenges.

SMBs Lacking Data Protection

By Juliette Fairley

Survey of small-to-midsize businesses, including insurers, indicates 85 percent do not use remote, automatic online backup.

Can Social Technology Deliver?

By Justin Stephani

Looking beyond ROI and hard benefits, insurers are turning to Web 2.0 concepts to invigorate internal operations.

Innovation, Customer Service and Emerging Markets Top Insurers’ Concerns

By Juliette Fairley

Big Data, changing economy and growing populations outside of the United States are driving insurers’ strategies in 2012.

Insurers Identify Technology Best Practices

By Juliette Fairley

At Novarica’s 2012 Research Council meeting, new technology trends emerge from insights provided by insurance executives.

Getting Social, but Missing the Tools

By Justin Kern

Enterprises are lacking the enterprise tools and internal governance policies to fully harness social media data.

Big Data Analyzed, Visualized

By Pat Speer

SAS reports release of in-memory engine designed specifically for business visualization of big data on nonproprietary hardware.

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